Responsible Gaming
Responsible Gaming
As the Klasgaming family, we are committed to responsible gaming principles. Betting and gaming should be used solely for entertainment and enjoyment. Users should therefore gamble only for recreational purposes and only within their financial means.
At Klasgaming, we aim to prevent users from gambling beyond their personal limits and, where necessary, help them obtain information about treatment and support for gambling-related problems.
Our Responsible Gaming policy is intended to minimize the potentially harmful effects of betting and casino games and improve the gaming experience within a responsible framework.
Staying in Control
Most people participate in betting and casino games within their personal limits. To help you remain in control of your gambling habits, please remember the following:
- Betting and gaming should be used only for entertainment, not as a way to earn money.
- Avoid chasing your losses.
- Bet only amounts that you can afford to lose.
- Keep track of the time and money you spend gambling.
- If you believe these measures are insufficient, you may request an account suspension or contact us for assistance.
If you believe betting or gaming may be affecting you negatively, consider the following questions:
- Do betting or casino games cause you to miss work, school or other important responsibilities?
- Do you gamble to pay debts or escape financial difficulties?
- Do you gamble mainly to pass the time?
- Do you continue gambling until all your money is gone?
- Do you lie to hide the amount of money or time you have lost through betting or casino games?
- Have you ever taken something that did not belong to you, with or without the owner's knowledge, to continue gambling?
- Are you reluctant to spend money on other areas because you prefer to reserve it for betting or casino games?
- Have you lost interest in your friends, family or other hobbies?
- After winning, do you feel compelled to continue playing in order to win again?
- Would you rather gamble than spend time with your family or friends?
- After losing, do you feel a strong desire to continue playing to recover your losses?
- Do everyday problems, arguments or disappointments make you want to gamble?
- Have betting or casino games ever caused you to feel depressed or consider harming yourself?
- Have betting and casino games caused sleep problems?
People experiencing gambling-related problems are likely to answer “Yes” to some of the questions above.
If you believe that you cannot resolve the problem without assistance, we strongly recommend contacting one of the following independent organizations, which are not affiliated with Klasgaming:
- GamCare - www.gamcare.org.uk
- Gamblers Anonymous - www.gamblersanonymous.org
- Gambling Therapy - www.gamblingtherapy.org
Account Suspension
If you plan to take a break from betting, you may contact our customer support team and request that your betting account be suspended.
You will not be able to use your account during the period selected by you. Your account will become active again after that period has ended.
No person under the legal age may open an account or perform any transaction through Klasgaming. If you are aware of a person under the age of 18 who is registered with Klasgaming, please contact our customer support team immediately.
- Persons under the age of 18 are not permitted to open an account with Klasgaming.
- If a user under the age of 18 is identified on our website, all rights and access associated with the account will be cancelled immediately.